Microsoft Teams Phone Standard

Microsoft Teams Phone Standard (SKU: CFQ7TTC0LH0T:0001) is Microsoft’s cloud-based PBX add-on that enables voice calling capabilities directly inside Microsoft Teams. It lets organisations make and receive PSTN calls using their preferred connectivity option—Direct Routing, Operator Connect, or Teams Calling Plans (where available). If you’re looking to buy Microsoft Teams Phone Standard in India with proper documentation for business procurement, India Enterprises supplies genuine subscriptions suited for enterprise deployment. A qualifying Teams license is required.

Overview

Microsoft Teams Phone Standard brings business calling features into the Teams client, replacing or modernising traditional PBX systems while keeping user experience consistent across desktop, web, and mobile. With enterprise-grade reliability (including a 99.999% uptime SLA for the service), it supports common telephony workflows such as call handling, routing, and automated reception—while allowing you to connect to the PSTN through your chosen carrier method.

Key Features

• Cloud PBX in Teams for managing calls without an on-premises PBX dependency
• PSTN connectivity flexibility via Direct Routing, Operator Connect, or Teams Calling Plans (as applicable)
• Auto attendants to greet callers and route calls based on menus and business logic
• Call queues for distributing inbound calls to groups and handling peak call volumes
• Call control including transfer, hold, and park for day-to-day call management
• Centralised administration through Microsoft 365/Teams admin tools for policy-based control
• Enterprise availability backed by Microsoft’s 99.999% uptime SLA

Who It's For

This subscription is designed for organisations that need professional calling features integrated into Teams:

• Businesses migrating from legacy PBX/PRI/SIP systems to a cloud-first calling model
• IT and procurement teams standardising voice services across branches and remote users
• Support desks and reception teams that rely on auto attendants and call queues
• Companies that want to keep their existing telecom provider using Direct Routing or choose a managed operator via Operator Connect

What's Included

• Microsoft Teams Phone Standard subscription entitlement
• Cloud PBX calling features within Microsoft Teams
• Support for auto attendants and call queues
• Administration and policy management through Microsoft 365/Teams admin capabilities
• Eligibility to connect PSTN via Direct Routing, Operator Connect, or Teams Calling Plans (separate services/carrier agreements may apply)

System Requirements

• A qualifying Microsoft Teams license for each user (Teams Phone Standard is an add-on)
• Internet connectivity suitable for real-time voice traffic and organisational network readiness for VoIP
• A supported Teams endpoint: Teams desktop app, Teams web, or Teams mobile app
• For PSTN calling: configured connectivity via Direct Routing (SBC), Operator Connect, or Teams Calling Plans as applicable
• Admin access to Microsoft 365/Teams admin portals to configure voice policies, routing, and call handling

Why Buy From India Enterprises

India Enterprises is an authorised reseller for Microsoft subscriptions in India, helping businesses deploy Microsoft Teams Phone Standard with correct licensing and procurement documentation, including a compliant GST invoice.

• Genuine licence supply for business and enterprise procurement
• GST invoice for easy accounting and input credit workflows
• Pan-India delivery and fulfilment support for organisations with multiple locations
• Dedicated account support for licensing guidance and renewals

Frequently Asked Questions

Does Microsoft Teams Phone Standard include a phone number or PSTN minutes?

No. Teams Phone Standard provides the cloud PBX capability in Teams. PSTN access (numbers/minutes) is obtained separately through Direct Routing, Operator Connect, or Teams Calling Plans (where available), depending on your deployment choice.

Do I need a separate Teams license to use this add-on?

Yes. Microsoft Teams Phone Standard requires a qualifying Teams license for each user. It is intended as an add-on to enable calling features.

Can I use my existing telecom carrier?

In many cases, yes. With Direct Routing, organisations can connect Teams to their current SIP trunking/provider through a supported SBC. Alternatively, Operator Connect enables integration with participating operators.

What calling features are supported for inbound call handling?

Teams Phone Standard supports core inbound call workflows such as auto attendants and call queues, along with day-to-day controls like transfer, hold, and park to manage calls efficiently within Teams.