Question 1

How do I know the software licence I am buying from India Enterprises is genuine?

Accepted Answer

India Enterprises is an authorised reseller for Microsoft, Adobe, Autodesk, Zoho, and HPE in India. Every licence we sell comes directly from the publisher or their official distribution channel, and we provide a GST-compliant tax invoice with each purchase. You can verify the authenticity of Microsoft products using the Microsoft Partner Center lookup, and Adobe licences through the Adobe Admin Console. For further assurance, you may contact us at sales@indiaenterprises.co or call +91-8527694100.

Question 2

Do I get a GST invoice when I purchase software licences from India Enterprises?

Accepted Answer

Yes. India Enterprises is a GST-registered business and provides a valid GST invoice for every order, whether you are purchasing a single user licence or an enterprise-volume agreement. The invoice includes HSN/SAC codes, GSTIN, and a full itemised breakdown, making it suitable for Input Tax Credit (ITC) claims by registered businesses. Please share your GSTIN at the time of order.

Question 3

How is the software delivered after purchase — will I receive a physical product or an electronic download?

Accepted Answer

Delivery depends on the product type. Electronic Software Delivery (ESD) licences — such as most Microsoft 365 subscriptions, Adobe Creative Cloud plans, and Autodesk subscriptions — are delivered digitally within 2–4 business hours of payment confirmation via email. OEM and FPP (Full Packaged Product) editions, such as the Windows Server 2025 OEM DVD Pack, are shipped physically across India via courier, typically within 3–7 business days. You will receive tracking information once the order is dispatched.

Question 4

What are Client Access Licences (CALs) and do I need them for Windows Server?

Accepted Answer

A Client Access Licence (CAL) is a Microsoft licence required for each user or device that accesses a Windows Server. The Windows Server 2025 Standard or Datacenter licence covers the server itself, but every user or device connecting to that server also needs a separate Windows Server CAL (or RDS CAL for Remote Desktop Services). India Enterprises stocks Windows Server User CALs, Device CALs, and RDS CALs. Our pre-sales team can help you calculate the exact quantity of CALs needed for your environment — contact us at sales@indiaenterprises.co.

Question 5

What is the difference between an OEM licence and an ESD licence for Microsoft products?

Accepted Answer

An OEM (Original Equipment Manufacturer) licence is tied to the specific hardware it is first installed on and cannot be transferred to another machine. It is typically supplied as a physical DVD with a product key and is best suited for new server or desktop builds. An ESD (Electronic Software Download) licence is delivered digitally via email as a product key and download link. ESD licences are faster to deploy and ideal for businesses that do not need physical media. Both OEM and ESD licences are fully genuine and eligible for Microsoft support. India Enterprises offers both formats — contact us to choose the right option for your use case.

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