India Enterprises
Managed IT Services

Managed IT support, tiered for every stage of your growth.

From 20-seat startups to 500-seat enterprises — pick Silver, Gold or Diamond. Every tier includes named engineers, SLA-backed response times, GST invoicing and quarterly reviews.

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ISO 27001 · SOC 2 · DPDP ≤ 1-hour SLA (Diamond) 24×7 network + endpoint monitoring
Pricing tiers

Three tiers. Zero surprises.

Fixed monthly retainer. GST-compliant invoicing. Named engineers on every tier. Upgrade or downgrade any month.

silver tier

Silver Support

Managed IT support for startups & small teams (1–20 staff).

Starting at
₹25,000 / month
excl. 18% GST
Response SLA
Same business day
Coverage
8×5 (Mon–Fri, 9 AM–7 PM IST)
Best for

Startups, small clinics, boutique agencies with under 20 endpoints.

  • Remote helpdesk & software installations
  • Printer & scanner troubleshooting
  • Firewall & basic IT infrastructure support
  • Laptop & desktop L1/L2 support
  • Monthly service report
  • Email & chat support channels
  • On-site engineer visits
  • 24×7 coverage
  • Dedicated on-site engineer
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Most popular
gold tier

Gold Support

Best suited for growing SMBs (1–100 staff) needing on-site + remote support.

Starting at
₹55,000 / month
excl. 18% GST
Response SLA
≤ 4 hours (business hours)
Coverage
8×5 with on-call weekend escalation
Best for

SMBs (25–100 seats) with multiple offices or hybrid teams.

  • Everything in Silver, plus:
  • On-site + remote engineer visits (monthly)
  • Printer, scanner & AV device support
  • Firewall, router & Wi-Fi infrastructure
  • Endpoint patch management & AV rollouts
  • M365 / Google Workspace admin support
  • Quarterly business review with account manager
  • Dedicated on-site engineer
  • 24×7 SOC monitoring
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diamond tier

Diamond Support

Enterprise-grade support with dedicated on-site IT staff and 24×7 SOC.

Starting at
Custom quote
excl. 18% GST
Response SLA
≤ 1 hour · 24×7
Coverage
24×7×365
Best for

Mid-market & enterprise (100–500+ seats) or regulated firms.

  • Everything in Gold, plus:
  • Dedicated on-site IT engineer (full-time)
  • 24×7 network + endpoint monitoring (SIEM)
  • Named account manager + escalation matrix
  • Compliance reporting (ISO 27001, SOC 2, DPDP)
  • Priority vendor case handling (Microsoft, Cisco, Dell)
  • Annual DR & business-continuity drill
  • Monthly executive dashboard
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Prices exclude 18% GST. Silver & Gold are per-organisation retainers; Diamond is priced per dedicated engineer + fixed platform fee. Final scope confirmed after a 30-minute discovery call.

Included capabilities

8 core services, delivered under one contract.

Every managed-services tier bundles the capabilities below. Click any service for a dedicated page with scope, deliverables and SEO-friendly detail.

Service 01

IT Managed Services

24×7 network monitoring, security audits, compliance and ongoing IT optimisation.

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Service 02

Professional Email Solutions

Business email on Microsoft 365, Google Workspace or Zoho Mail with migration and DMARC.

Learn more
Service 03

Software Licensing

Genuine licenses (ESD, CSP, Open Value) from Microsoft, Adobe, Autodesk, Zoho and more.

Learn more
Service 04

Server Hardware & Software

Dell, HPE, Cisco servers with Windows Server, VMware, Hyper-V, and storage arrays.

Learn more
Service 05

Remote IT Service

Remote helpdesk, ticket triage, patch rollouts and performance tuning for 100+ endpoints.

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Service 06

IT Infrastructure Development

Structured cabling, network design, multi-site links and enterprise Wi-Fi deployment.

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Service 07

Cloud Services & Computing

Azure, AWS and Google Cloud migration, FinOps, landing zone design and DR planning.

Learn more
Service 08

DBMS / SQL Software

SQL Server, PostgreSQL, MySQL, Oracle setup, HA, replication and performance tuning.

Learn more

Ready to hand over IT?

Book a free 30-minute discovery call. We'll audit your stack and recommend the right tier — no obligation.

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